Boy Scouts of America

The Not-so-Secret Keys to Camp Staff Year-Round Engagement

CampingNCAP

The Not-so-Secret Keys to Camp Staff Year-Round Engagement

August-2024 Edition

Tom

CampingNCAP

The Not-so-Secret Keys to Camp Staff Year-Round Engagement
August-2024 Edition
Tom

As camp begins to wind down for most of us and we begin to think about closing procedures and closing inventories, one thing we need to focus on is our camp staff. 

Camp staff can be some of the best and most vocal advocates for our camps and can be the best promoters of our camping programs. So how do we keep them engaged and involved year-round? And how can we leverage the feelings and energy they possess now to springboard us into the next season? Let’s explore some “secrets” to keeping camp staff involved and engaged. 

  1. Do an inventory of staff before they leave camp. Have you asked them if they plan to return next season? It is not too soon to begin collecting applications and commitments now. Especially for those staff whom you know you are going to build upon for the next season. If you didn’t ask before they left, send them an email now! Tell them THANKS and encourage them to apply.
  2. What is your plan for next season? Have you developed your needs list today? Do you know of a staff member who you will need to replace? Have you looked toward your “bench” to see who is the next staff member that you want to develop and move into a leadership role? Get them committed today and offer them opportunities to get some additional training that will benefit you and your camp. 
  3. Invite them to help you on a year-round basis. Most of our camps offer some programs on a weekend during the rest of the year and not just summer camp season. While some of our staff are away at school, but do they have your calendar of events for when they are home on a break or just want to get away from campus for a weekend? Share your program calendar and weekend needs. Several of our staff live close to camp and would love a way to connect with camp during the “off season” (and of course would not turn down a little cash to come out for a weekend and help run some of your activities). While you may not be able to pay, maybe you can work out some other option for them to come and help. Free food or some gas money go a long way to getting some help. BONUS: This is a part of NCAP standard RP-851.  
  4. Have you invited them to visit or work for another camp? WAIT WHAT? You want me to send my staff to someone else? YES! One great way to show your staff you care about them and want the best for them is to help them earn some extra dollars during the summer. If you can’t offer a full summer season, connect them with another camp that starts when yours ends so that they can use those skills to help someone else. While this sounds counterintuitive, it will help them build loyalty to you and your camp as someone who cares about them and wants the best for them.  
  5. Help them with a resume. Have you spoken to your staff about the marketable skills that they learn on camp staff? Set a time to meet with your staff and help them develop a resume stating the leadership opportunity they had or the budget management as a part of their role. Maybe they were in charge or inventory controls or cash handling. These skills translate to jobs outside of camp. Make sure they have you listed as a reference as well! For some great resources on this visit the American Camp Association (ACA) Project Real Job website. Here you will find some resources to help you and them in the process.  
  6. Consider attending the ACA virtual staffing summit in October. This virtual event will help you get some practical solutions around addressing staffing shortages, and ways to recruit staff and best practices for staff retention. For information and to register visit the 2024 ACA staffing summit website. 
  7. Host some events. There is no better way to keep the enthusiasm and camaraderie of camp going than to get the staff back together. Can you host a holiday party or a Labor Day reunion? Can you do something in the spring to help get camp ready or a work day at camp. The key is to have several opportunities to engage and keep them talking about camp year-round. This needs to be more than just when you send them the application for 2025.  Send them a calendar of events so they can work it into their busy schedules now.
  8. Engage your alumni committee to host a networking event. Many of your camp staff alumni may be business leaders in your community. Reach out to them to host a networking event for your camp staff members. This is a great way for camp staff to connect with one another, but also to learn more about the industry they may want to be a part of. (BONUS – it keeps your past staff members involved as well).  
  9. Begin promotion now. Once you take inventory of your camp needs, begin working now to promote these jobs and get on the recruiting trail. Connect with your staff who are in clubs at school and seek opportunities to meet those clubs and members. Share your job postings on the Scoutlife Jobs posting page 
  10. Be creative. You know your staff best. What can you do to keep in contact with them? Send a birthday card or special occasion card or simply a note to say you are thinking about them during exam time or the big game. Relationships are the key to keeping them and keeping them engaged. 

Our camp staff are our greatest resource, and like all resources, they require care and maintenance to achieve the best results. Hope you can find some of these useful and that you can keep your staff engaged year-round, fostering a committed and enthusiastic team ready for the next camp season. Let’s keep our camp staff connected, to help them and camp be successful. Have an idea to share? Email it to outdoorprograms@scouting.org and we will share it in future articles on this subject!

See the rest of the articles from the 
August-2024 edition
See the rest of the articles from the 
August-2024 edition

Related

Other CampingNCAP articles

Camping

According to the Consumer Product Safety Commission, people die every year from carbon monoxide poisoning from the use of portable camping heaters, lanterns, or stoves inside tents, campers, and vehicles.  Scouters often use many devices that can produce carbon monoxide. This includes trying to stay warm and overlooking the danger of bringing heating devices into enclosures or tents.  As such, it’s essential to know about this hazard and what steps to take to prevent carbon monoxide poisoning in outdoor settings.

What is Carbon Monoxide?

Carbon Monoxide (CO) is a non-irritant, colorless, and odorless gas produced by the incomplete combustion of carbon-based fuels.  In Scouting, CO is often found in the fumes of portable camping heaters, lanterns, or stoves. Your Scout camp facility likely has additional sources too.

Why is CO such a risk?

When breathed in, CO will bind to your blood’s hemoglobin with an affinity 200-250 times greater than that of oxygen.  This means your blood cannot deliver the oxygen needed by your organs and tissues.  Like choking, you deprive your body of the necessary oxygen you need to survive.

What are the symptoms of CO Poisoning?

Symptoms resemble the flu and include headache, dizziness, weakness, upset stomach, vomiting, chest pains, and confusion.  People sleeping can die from breathing in large amounts of CO before they even have symptoms.

How can I prevent CO poisoning?

Fuel-burning equipment such as camping stoves, camping heaters, lanterns, and charcoal grills should never be used inside a tent, cabin, or other enclosed shelter.  During winter camping, be particularly careful if you create enclosed structures, such as wrapping outdoor pavilions or pop-up tents with plastic.  Opening tent windows/doors or having small openings in enclosed areas is insufficient to prevent the build-up of CO concentrations from these devices.

What to do if you experience symptoms of CO poisoning?

Get outside to fresh air immediately!  Also, contact a doctor immediately for a proper diagnosis.

No Flames in Tents

Scouting America and other camping organizations have long adopted a policy of “No Flames in Tents.”  Other than the apparent fire danger this action prevents, most don’t think of the CO poisoning risk it eliminates.  Since CO poisoning provides no visual, sellable, or auditory clues, the “No Flame in Tents” policy can easily be extrapolated to no propane-powered heaters in tents or enclosures.

Camping

This will be a continuing series of articles on various aspects of the properties we own, lease, care for, and look to make better.  As we all know, the program of Scouting is valuable to the growth of youth in this country and around the world.  Where we deliver that program needs to convey that value and the coming articles are intended to assist us all in making that conveyance to our current users, as well as all our future users and their families. 

In the last edition of Let’s Do Better, we discussed forests and the trees that make up those wonderful places folks in this organization like to spend quality time in!  And while we talked about replanting and harvesting the various species that grow within those forests we didn’t talk very much about protecting them.  Sure, we could talk about cutting break lines in case of fire.  Installing roads through the forests so there’s access should fire occur (these can be minimal and combined with a break line is ideal).  Maintaining a forest stand is a whole lot more than just cutting out the dead wood!  But, how else can we protect this precious asset?  Property Insurance. 

Little thought was given to how complex and involved the topic of insurance was going to be.  Like many, we know it’s a good idea to ‘carry’ insurance.  Yes, we do pay for it.  Why?  No, not why do we pay for it.  Why do we ‘carry’ it?  Why do we pursue having insurance in the first place? 

                   “Insurance is a means of protection from financial loss.” 

That’s a line from the Wikipedia article on insurance much of this month’s article is based upon.  A means of protection from financial loss. 

The idea of insurance if you will, is quite old.  In fact, similar “transferring or distributing risk” was practiced in the 3rd and 2nd millennia BC.  Traders in that day spread their goods across several transport vehicles with the expectation that one or more of the transports would not make the journey.  The vehicles at the time were vessels on the rivers and streams by which traders moved their goods to a market.  A few factors could possibly overturn a vessel and the cargo was lost.  In this way, the trader insured at least some of his goods made it to market, if not all. 

“The law of general average constitutes the fundamental principle that underlies all insurance.” 

Tablets from the dynasty of Nerva-Antonine in the ruins of the Temple of Antinous in Aegyptus (Egypt) in approximately 133 AD during the reign of Hadrian of the Roman Empire prescribed rules and membership dues of a burial society.  In essence, early burial insurance.  Other concepts of insurance have been found in 3rd century BC Hindu scriptures.  In ancient Greece they developed marine loans in order to ensure their cargo was delivered in order to receive payment in full.  The idea of a separate contract to insure something was invented in the 14th century in Genoa.  Life insurance to cover a person was not created until 1583, in London.  Property insurance can be traced to the Great Fire of London in 1666 which consumed more than 13,000 homes.  In fact, in the 1680s the first fire insurance company was established at the back of the Royal Exchange, the very place the first life insurance policy was written.  As London grew as a center for trade the demand for marine insurance increased.  Edward Lloyd saw the opportunity, opened a “coffee house” whereby shippers would meet with folks who were willing to underwrite a shipment thus creating Lloyd’s of London as an insurance market. 

So, even though insurance has been around for centuries, most of the varying types of insurance we know today have really been developed since the late 18th century.  Even today new types of policies are created in response to world events. 

But the question remains, why?  Insurance is basically a pooling of funds from many, to pay for losses incurred by a few.  Most of us have car insurance.  We pay monthly premiums, the pool, and file a claim when we encounter an accident.  If the claim meets the terms of the policy, we’re paying premiums on, the insurance company pulls from that pool of funds we’ve been contributing to along with many other drivers and pays us, or the company repairing the damage, what’s required to fix, or “make whole again” what we possess.  Then we can drive our newly repaired vehicle down the road again.  Easy enough, right?  The line, “If the claim meets…” is loaded with a lot of subjects to be dissected a bit to better understand the purpose of this month’s article for Let’s Do Better when looking at our property insurance!

You all know that numerous insurance companies exist.  We do have a choice when it comes to the purchase of insurance in whatever form we’re looking to acquire.  And to say there’s a choice is a big understatement!  Insurance companies exist because they make money.  In 2020, insurance companies in the US of A had $2.5 trillion in direct premiums written.  Yes, that’s trillion with a ’T’!  That’s a bunch of billions, and a whole lot more millions.  You all also know that when you file a claim the expectation is one of apprehension as to the effort it’s going to take to get something out of the insurance company to help you pay for your loss.  But yet, they have trillions! 

Also remember you entered into this contract, the policy, with the insurance company.  You pay premiums for the coverage which should be stipulated in that contract.  The insurance company when you file a claim has to examine the terms of your contract with them, see that it meets the terms of paying you for your loss, and then distributing funds.  This all takes time as you are not the only person insured.  As all of the contracts, policies, are not the same clarifying the loss and how it meets the terms of it may be more involved than a simple “I was in an accident.  I need to repair my car.  Please pay me so I can repair my car and get on with my life” scenario.  Why is that? 

Again, you are one of many paying into a pool of funds by which claims are drawn from.

Given some of the catastrophic events that have occurred, the insurance companies cannot just pay every claim as each needs to be vetted and shown to be accurate and true.  Some insurance companies have gone out of business as they exceeded the funds to pay claims on.  Not a good scenario for you in that one!  So, again, why mention this? 

You need to pay attention to several items when purchasing property insurance.  Plain and simple.

Are you purchasing the correct type of insurance contract (policy) for what it is your

 insuring?  What’s the value of the item your insuring?  The value today and if it’s an item that appreciates, the value in the coming years.  This is what you are protecting!  This is the potential loss item.  What are the parameters that you and the insurance company agree to for your potential loss?  This would be the terms under which the insurance company will reimburse you for the loss of the item insured. 

And that is where a lot of folks get confused and where the unhappy circumstances of trying to get that reimbursement come from.  You simply don’t understand the terms you agreed to!  And you wouldn’t be alone in that!  More than likely, you wanted a low premium.  But, from the insurance company side you’re contributing to the pool a little, but when you make a claim, the expectation is the company will pay you fully for your loss.  From their side you haven’t contributed enough to the pool to be compensated that way and if you looked at your contract that’s probably what it says.  That’s where all the data the companies collect nowadays is crunched over and over again so they know practically to the penny what an accident like you’ve experienced should cost them.  That’s how they figured your contract to protect the item you’re insuring and the terms of that protection. 

So, next time you’re in the market for insurance, what are you going to look at?  What questions will you ask and how closely are you going to examine the contract/policy?  Yes, you want protection, but you want it fairly and to where it will adequately cover your loss. 

Several councils in the organization have experienced devastating fires on their properties in recent years.  They’ve lost buildings.  They’ve lost the forests which grew on the property.  They’ve lost the business side of the operation which has affected their financial position.  Hopefully, we’ve all learned that some were better insured than others and have made appropriate adjustments to what our property insurance contracts cover.  Pay attention to the terms of those contracts and what can be expected in the “to make whole again” process.  Are you paying for simple coverage, or are you paying for replacement cost coverage?  With the cost of materials and labor rising the way they are today, pay that extra so you can get your property back up and running more completely!  Be sure to obtain the contract that best protects you and what your insuring.  Insurance is not necessarily all that complex, but in many ways it helps all of us manage our property assets so we are minimally exposed to a substantial loss.  And that protects us all!  

 

See you next issue! 

 

Dave Cornell

Architect

dave.cornell@scouting.org

Mar ’22

 

The Outdoor Programs / Properties Team is ready to assist and guide in any respect to making the program of Scouting the best youth program!  Reach out to any member of the team and we’ll endeavor to provide quality answers to any issue you may have and/or facing.  We look forward to working together to make the program the best ever!

Camping

If there is one thing with which every Scout I talk to these days can agree, it is this—just how much we are all looking forward to getting back to camp this summer.  After two years of spending too much time indoors and away from friends, the 2022 camping season calls to us with promises of adventure, fun, personal growth, and friends—both old and new. 

With so many Scouts counting down the days to their summer camp adventure, I want to encourage each of us to ask, “Is your favorite camp ready to provide a mountaintop experience to the girls and women who will attend?”   

Consider this:  We go to the places we are invited, but we return to the places where we feel welcome. In too many instances, we have invited the girls and women in our community to join us in Scouting programs, but we haven’t done all the necessary work to make them feel welcome — to ensure that they will want to keep coming back.  

Jack Welch, former CEO of General Electric, said, “Deal with the world as it is, not how you’d like it to be.”  How does this relate to summer camp?  It begins with getting truthful about what the readiness level of your camp REALLY is.  We don’t solve anything by simply saying, “let’s just build single-gender bathrooms.”  We must take a hard and honest look at where we are, or aren’t, regarding our camp structure, and consider where we need to be.  Yes, I do understand cost is a factor but there are still ways to make improvements.

Start by pausing and asking what is working well and what is not?  How can your camp work to make things better, to be more inclusive and welcoming to all who come and spend time on your properties and in your campsites?

So, let’s get practical and tactical! Here are my 12 tips to make 2022 the best camp experience that our Scouts have ever had.  

Awesome Camp Tip #1:  Words Matter.  Let’s not differentiate between boys and girls; instead let’s just call them Scouts.  

Awesome Camp Tip #2:  Sell feminine hygiene products in your trading post. 

Awesome Camp Tip #3:  Put trash cans with liners in every bathroom stall.  This is both welcoming and sanitary. 

Awesome Camp Tip #4:  Mark the gender of every bathroom, including gender-neutral facilities. 

Although we could call these first four tips the “small things matter” section; in fact, they matter a lot.  Why? Because attending to the small things makes the girls and the women in your camp feel welcome.  If a female can’t properly dispose of a feminine product, or purchase one if she is in need, I can tell you from personal experience, she is not going to feel welcome.  

Awesome Camp Tip # 5:  Avoid terms such asSmother mother” and “helicopter mom. At your camp, are adult females encouraged to attend along with their youth, or “to cut the umbilical cord?”  When you hear these terms being used by staff, by Scouts, or by adult leaders, take a moment and explain why speaking about women in camp this way perpetuates a stereotype that says women complicate the camp environment, rather than contribute to it.

Awesome Camp Tip # 5:  Re-evaluate your application process for staff.  

Are leadership experiences that youth gain outside of Scouting valued, or do you base your assessment purely on Scout experience? There is a long list of experiences that prepare a young person to be a great camp staffer.  Quality camp programs have a lot to do with a focus on customer service, and youth get that experience in various ways.   

Awesome Camp Tip # 6:  Take the feedback forms you get each week seriously.  

We’ve all read a feedback form that is overly harsh and unfair.  Those are easy to disregard, but does your camp have a practice of looking honestly at the feedback you receive, or are you rationalizing why you can disregard what you’re reading?  Are you willing to pivot and adjust throughout your camp season to ensure that one person’s challenging experience this week does not become someone else’s challenging experience next week?  

Awesome Camp Tip #7:  Set behavior expectations prior to arrival for all units.  

Share behavior expectations with unit leaders as part of pre-camp orientation information. Emphasize the expectations in staff training and review with campers during orientation each week. Provide a reporting example and make it clear that reporting of unacceptable behavior is mandatory. Everyone in camp is responsible for ensuring a healthy and welcoming environment for all campers!  It is NOT our job to decide whether a situation merits being reported; it is our job to report issues and allow camp leadership to assess the situation and decide what action to take.  

Awesome Camp Tip #8:  Make sure all units know what to expect each day of camp, prior to arriving.  Don’t assume legacy knowledge from any unit or leader.  Offer a pre-camp Q&A session. 

Awesome Camp Tip #9:  Swimwear — stop using the word MODEST.  

From the National Scouting America Aquatics Subcommittee; “We recommend that swimwear should be comfortable, functional, and appropriate for the specific aquatic activity. As always, we remind everyone that Scouting’s Barriers to Abuse state, ‘Appropriate attire is required for all activities’. Policies should reflect Scouting America’s statement and commitment to diversity, equity, and inclusion.”

Awesome Camp Tip #10:  Establish an Upstander culture in your camp.  

Create a see-something, say-something expectation among staff, campers, and adult leaders. Make public statements to of  expectations. Ensure it’s clear to everyone in camp that certain behaviors are not appropriate and will be addressed quickly if they occur.  

I ran a camp for youth and adults with disabilities for 10 years. Trust me when I tell you that everyone knows when something has “happened” in camp. Often the details are not appropriate to share with everyone, but your transparency in sharing that there’s been an incident and it is being handled, and then using this as a teachable moment to remind everyone about rules and expectations, is an example of your leadership!  

Awesome Camp Tip #11:  Stop making exceptions or excuses for bad behavior by anyone in camp, especially when it is displayed by adults.  

The notion that we don’t want to make Scouter X upset because he or she has given 25 years or even 50 to Scouting is not acceptable. . We need to treat everyone equitably.

Awesome Camp Tip #12:  It takes all of us working together to impact change. Find and focus on your allies and let them help influence others

Find the people at your camp, and in your council, who want to make Scouting an equal and fair space for all youth to thrive.  Align yourselves with them. Ask for their help. Get to know the other women in your council. Introduce yourself to other women in camp. Work together. Find the leaders already in place in your Scouting community who want to help you and let them!  Often those leaders already in place are men.  They may be men who are equally passionate about our camps being a safe and welcoming place for girls and women to enjoy Scouting.  Look for them.  They can teach you a lot, and you can teach them too! 

I’ll leave you with this vision for the future of Scouting: 

Let’s make sure every Scout camp in our country embraces the opportunity to provide a welcoming place for all girls and women, so that they can contribute to a thriving Scouting movement. All of us can help improve Scouting for each young person. Please share with us via outdoorprograms@scouting.org ways that you helped provide an even more welcoming environment for your campers.

Now let’s go camping, see you on the Scouting Trail! 

Camping

Ask Pop is a monthly column in the Trail to Adventure Blog focused on answering questions submitted by you! Each month we will highlight a few of the questions submitted. Do you have a question you need answered? Do you have a perplexing challenge you want to ask the larger Scouting America properties and outdoor program community? Submit your questions to outdoorprograms@scouting.org and even if they are not featured in the blog, you will get an answer!  

What’s Pop? “Property and Outdoor Program” of course!  

 

April is Child Abuse Prevention month, making this an appropriate time to answer a series of questions related to Youth Protection in Scouting America.

Q: Our Scout BSA troop wants to camp with the Scouts BSA troop from across town. Is that OK and how do we go about it?

A: Scouting America program is organized through Chartered Organizations who have the responsibility to make sure the unit has an active outdoor program. Units who wish to camp or participate in activities with units outside their charter organization must have permission from the local council to do so.

  • From the Guide to Safe Scouting: Local council approval is needed for unit-coordinated overnight camping activities involving other units not chartered by the same organization. Units that wish to host events involving other units that do not share the same charter partner must have approval from their council. This includes events for packs, troops, crews, and ships from the same council; neighboring councils; the same territory; or other territory.

Q: When my unit is camping with another unit, can we share leadership if one unit does not have enough adults?

A: From the Guide to Safe Scouting, each unit must provide its own chartered organization approved, adequate adult supervision to meet Scouting America’s guidelines for leadership which includes two adult leaders over the age of 21. A registered female adult leader 21 years of age or over must be present for any activity involving female youth.

Q: Our unit is going camping, and we are worried about restroom and shower house use. Do you have any advice?

A: First it is important to intentionally be prepared to have this critical Scouting Barrier to Abuse in place. This could include:

  • Be sure the facilities are well marked. Gender? Age? Single person room?
  • Communicate this information to your Scouts and adult leaders.
  • Be prepared for any additional needs you may need to meet near aquatics programs for changing areas, both for youth and adults and all genders.
  • Consider where individuals may charge their electronic devices such as phones. You may need additional charging stations/areas at other locations so campers do not charge or use their phones in or around restroom and shower house facilities. As a reminder “The use of smartphones, cameras, mirrors, drones, etc., in places or situations where privacy is expected is prohibited.”
  • Finally, it is always a great idea to review the details of Scouting’s Barriers to Abuse. Check them out here.

Q: Can a Scouts BSA parent share a tent with their Scout at a Scouts BSA event?

A: This is a frequent question! Here are key reminders from Scouting America’s Youth Protection’s Barriers to Abuse:

  • In Cub Scouting, parents and guardians may share a tent with their family.
  • In all other programs, youth and adults tent separately.

So why do youth tent separately from parents outside of Cub Scouting?

  • Scouts BSA, Sea Scouts, and Venturing are youth led programs. The Cub Scout program is family oriented.
  • Finally – don’t forget that youth sharing tents must be no more than two years apart in age.

View the Scouting Barriers to Abuse website for more information. For more information about Scouting America policies related to camping always view Scouting America Guide to Safe Scouting before each activity as well as following the four points of SAFE before any Scouting America activity.

NCAP

In 2013, Scouting America implemented the National Camp Accreditation Program (NCAP). NCAP was established to help councils elevate camps to new levels of excellence in delivering Scouting’s promise to youth. Since then, Councils have engaged in rigorous reviews of their camps and properties, challenged to have continuous improvement plans, while also reviewing their facilities and programs to eliminate any substandard practices. 

The Outdoor Programs & Properties Team sat down with Steve Phillips, the National NCAP Committee Authorization Chair to talk about NCAP, explain the authorization process and why this first step may be the hardest but how it helps the council.

 

Outdoor Programs & Properties:   So, what does “authorization” really mean to a local council?

Steve:  Well, first let’s try to clear up a confusing word – and that word is camp.  In Scouting America, camp can refer to a property, or to the program that is being conducted.  So, because of this, Scouting America states that for a Scouting America Council to operate a camp, meaning the property or the program, they must be authorized to do this.  When a council completes the NCAP Authorization, they are given authority to use the Scouting America brand, operate Scouting America programs, and use the Scouting America insurance for official Scouting America programs.

 

Outdoor Programs & Properties:   So, are you saying the NCAP authorization gives a council the ability to operate all camps and programs?

Steve:  Each council’s NCAP authorization will list the camp properties that they operate, and what types of camp programs they offer at that property.  The property will then specifically be authorized to operate unit camping, day camps, short-term camps, and long-term camps on each camp property. 

Through the national NCPA authorization, a council will also be authorized to locally “authorize” their council’s day camps and short-term camps throughout the council. 

 

Outdoor Programs & Properties:   What is all involved in the authorization and what are you looking for?

Steve:  The actual authorization process starts with the “Analysis” step. During this step, the council will complete numerous documents looking at their properties and camp(s) through various lenses.  They will gather the attendance and financial information on both the council, and the specific camp properties.  They will also look at the facilities and the programs, which will assist them in creating plans for improvement.  This planning stage is a key component to the overall authorization process by assisting the council in creating a year-by-year plan of improvement.

 

Outdoor Programs & Properties:   Once the council gathers this information, what is the next step?

Steve:  The next step is to share the data with their council’s leadership.  By this I mean that the information that is gathered is only as good as what it is used for.  The gathering of this data helps “paint a picture” of the property, its camps and how they effect the council.  The board members may not always be able to get to the camp, this is an important way to bring camp to the board!  Share the pictures of the camps, let them see what they have so that when the camp needs support or improvements, they have a better picture of why.

Also show how the camp(s) are doing financially.  A lot of councils have found that they were subsidizing some of their camps, or all of them by a lot more than they realized.  Once the board knows the true picture, then they can help solve the challenges.  The final step of an authorization process is to have the board approve the authorization application. The application is then submitted to the National NCAP Committee.

 

Outdoor Programs & Properties:   After the application is turned in, then what happens?

Steve:  The National NCAP Authorization team has a team of trained volunteers, called authorization reviewers,  that review the applications, evaluate the information provided and then write up the official “Authorization to Operate”.  This authorization will include what types of camp programs are approved, while also identifying if there are any items that are needing to be looked at or done by the council.  Then the documents are reviewed by a national staff member a final time to make certain that the reviewer did not miss anything and to make certain that it is a fair evaluation.  The council is then sent the documents for them to sign and agree too.

 

Outdoor Programs & Properties:   How many councils go through this process yearly?

Steve:  Scouting America has about 250 councils and there are about 50 councils a year that complete this process.  The authorizations are for 5 years so we try to level out the numbers to keep the process running smoothly.

 

Outdoor Programs & Properties:   Is there anything else you would like everyone to know?

Steve:  The NCAP Team realizes that there is a lot of time and energy that is put into the authorization, but we hope that everyone understands that the process is designed to benefit the council and their strategic planning.  There are a lot of councils that have looked at their data and realized that they were not doing as well as they thought they were doing.  There were expenses that they never took into consideration when looking at the bottom line.  Through seeing these “challenges”, some councils have changed the way that they were doing things to make camp at least balance financially if not creating a revenue.  They also started looked at the facilities with a different set of eyes.  The authorization process is a crucial tool in the NCAP toolbox!

 

NCAP

In 2013, Scouting America implemented the National Camp Accreditation Program (NCAP) which was established to help councils elevate camps to new levels of excellence in delivering Scouting’s promise to youth. At this time, Councils became engaged in rigorous reviews of their camps and properties, challenged to have continuous improvement plans, while also reviewing their programs to eliminate any substandard practices. 

The Outdoor Programs & Properties Team sat down with Carl Nicolaysen, the National NCAP Chair to talk about NCAP and what it is all about as we reflect on nine years of NCAP!

Outdoor Programs & Properties:   What is the main purpose of the National Camp Accreditation Program?

Carl:  To help councils elevate camps to new levels of excellence in delivering Scouting’s promise to youthThis is done through promoting top quality programs, health, safety, and the well-being of every camper, leaders, visitors, and staff.

Outdoor Programs & Properties:   What do you mean by your comment  “delivering Scouting’s promise to youth?

Carl:       Every time a youth is recruited to join Scouting, we promise that they will have the best outdoor experience available – NCAP was designed to help councils to meet the promises that were made. Scouting America is known as experts in camping and NCAP helps councils meet the minimum requirements, or standards, to deliver the level of Scouting that the youth, and their parents want them to have. 

Outdoor Programs & Properties:   Each and every council seems to have a lot of different types of camps, how do they know what standards they must follow?

Carl:  There are a set of standards that the different classifications of camps must attain, and it also is determined what programs they are offering.  These standards are reviewed each year by subject matter experts to make certain that they are still relevant, and they are helping to guide the councils to success. We continually take a look at these classifications, and they have changed quite a bit over the last nine years.

Outdoor Programs & Properties:  So, all a council must do it follow the standards?

Carl:  Not quite. The standards are set up to follow the three parts of NCAP – The Authorization, the Assessment, and the Accreditation.  Councils apply to be authorized to operate the different camping properties and programs that they operate.  Part of this process is designed to make certain that the council not only operates a safe and quality program, but they do it in a quality facility while being financially sound.  When the council operates one of the properties or one of the camps, they are assessed to make certain that they follow the specific standards that they must operate under.  Once this is done and it is found that they are meeting all the required standards, the council’s program is accredited through the Scouting America’s National Camp Accreditation Program. 

All of this is described in the standards.

Outdoor Programs & Properties:   This sounds like a huge undertaking – who coordinates all of this?

Carl:  Scouting America is blessed to have a phenomenal group of volunteers and staff that cover the various aspects of NCAP.  The National NCAP Committee oversees the whole process, but there are teams developed for each part.

Authorizations – A team of volunteers work with councils to complete the authorization process.  The councils’ complete various documents to help them review their program and to how it effects their council. 

The Standards and Governance team leads the review every year of the standards with the subject matter experts in each of the areas and recommends changes needed to the committee.  They also handle any waiver, variance, or equivalency determination request that are requested.

The Assessment team is the largest team because they must assess every long-term camp that is operated by the councils.  Approximately 2,000 volunteers get training and then visit one or more long-term camp to determine if all the required standards are being met, and that there is a quality program being offered.  Councils also self-assess day camps and short-term camps. 

Outdoor Programs & Properties:   Thanks Carl, we look forward to talking with your team over the next few issues to learn more about what exactly they do.

Carl:  We are glad to answer any question to help everyone understand the importance of this program and how we can help council.  Continuing to improve the NCAP process and the support/tools it provides local councils is a constant goal for our committee. NCAP is the strongest when it is a collaboration between all of us.

NCAP

The National Camp Accreditation Program (NCAP) national committee has been reorganized to meet the needs of Scouting America after the recent change from Regions and Areas to National Service Territories (NST).  The National NCAP committee has taken this opportunity to restructure its entire committee and reporting structure. These changes are also reflected in the applicable standards and process required by the 2022 NCAP standards (you can check out the 2022 standards online here).

National NCAP Chair                                      Carl Nicolaysen

National NCAP Authorization Team

Let’s start with the authorization process! Each local council completes the authorization process every five years. This authorization gives each local council the ability to operate Camp Properties, Day Camps, Short-term Camps and Long-term camps.  The national NCAP committee authorization team will work with local councils who are scheduled to go through the authorization process each year. A council will be assigned a reviewer from then national authorization team and their reviewers.

Chair                                                                 Steve Phillips

Vice Chair                                                         Bob Hemmerly

Team Leads                                                     John Young, Larry Healey, Don Dare, Bob Longoria, Ken Estes

National High Adventure Bases                   Doug McDonald

 

Standards and Governance

You may not know that there is group of key volunteers who support the development and implementation of our national NCAP standards. This team is responsible for the management of the development of the standards, and interpretation of the standards if questions arise.  They work with all Scouting America Subject Matter Experts (SMEs) in the review and development of these standards. They also coordinate all waivers, equivalency determinations, and variance requests. 

Chair                                                                   Eric Hiser

Assistant Chair                                                 Rich Koch

Assistant Chair                                                 Chrystene Speed

 

Assessment Team

Likely the most visible part of the NCAP process and national committee, the assessment coordination process has also adjusted with the national NCAP committee’s restructuring. The NCAP assessment team leaders are assigned to a geographical zone. We utilize the term “zone” to avoid confusion with the NST volunteer structure. The NCAP zones align geographically with the NSTs. For example, zone 1 is national service territory 1, and so on. The NCAP assessments are coordinated overall by the following individuals nationally.

Chair                                                                 Jack Hess

Vice Chair                                                         Barry Simays

Assessment Lead for Zones 1-8                  Bob Miller

Assessment Lead for Zones 9-16               Jason Kasiorek

In addition, there are 16 Zone Assessment Coordinators who will coordinate the nationally led assessments for all long-term camps.

Zone 1                  Mary Ann and Randy Price            Zone 9                                 David Ehrlich     

Zone 2                  Don Paul                                           Zone 10                               Randy DeFrank

Zone 3                  Cap Casperson                                Zone 11                              John Willemain

Zone 4                  Chuck Gitzen                                    Zone 12                              David Carlson

Zone 5                  Brent Worley                                     Zone 13                              Jim Korcienski

Zone 6                  Peter Erdely                                      Zone 14                              Bobby Bloodworth

Zone 7                  Fritz Maxwell                                    Zone 15                              Jeff Irving

Zone 8                  Jay Cash                                            Zone 16                              Bill Guglielmi

 

We are grateful for the thousands of volunteers from across Scouting America that support the NCAP process in their local council and at the national level. Questions regarding the new NCAP national committee structure? Email ncap@scouting.org.

NCAP

Planning a short-term camp within the Scouting America framework requires meticulous attention to safety considerations. Scouting America’s National Camp Accreditation Program (NCAP) provides a comprehensive set of guidelines to ensure the well-being of participants. While NCAP offers valuable standards that help create a safer environment, short-term camp administrators and event organizers must still be proactive in addressing safety concerns. This article briefly introduces ten critical aspects of safety planning when organizing a council-sponsored short-term camp under NCAP guidelines (scouting.org/ncap).

Site Assessment:

Before anything else, organizers must conduct a thorough risk assessment of the event location. Using the NCAP Site Appraisal Form is a great start, especially if your short-term camp is not held at a Scouting America NCAP accredited property. Identifying potential hazards such as uneven terrain, wildlife encounters, or proximity to bodies of water is crucial. Addressing these risks in advance allows for effective mitigation strategies to be put in place. Check out NCAP Standard SA-002 for details on assessing your site location.

Staff Training:

A well-trained staff is the backbone of a safe camp. Organizers must ensure that all staff members are proficient in first aid, emergency response, and Scouting America safety protocols. Regular training sessions and drills contribute to a quick and effective response in case of emergencies. Ensure you have thoroughly reviewed the training required for each position and the programs you will offer. The Staff Qualification “400” series standards are a critical place to start. Be sure to view the verification section for each standard so you know what training verifications specifically to look for.

Health and Medical Considerations:

Accurate health records of all participants, including dietary restrictions and medical conditions, should be collected during registration. Having qualified medical personnel on-site is required, and an emergency medical plan must be in place, including having a copy of the current medical policies for your council. Touch base with your local council health supervisor to be sure you have the most current copy. Check out the HS “500” series standards, especially HS-503, HS-505 and more. For detailed requirements for your camp health officer for your location, review SQ-405. 

Transportation Safety:

If the camp involves transportation, adherence to Scouting America transportation policies is paramount. This includes driver qualifications, vehicle maintenance, and seatbelt usage. Additionally, organizers should have a contingency plan for unexpected travel-related issues. In 2024 information was included in NCAP standard PS-216 to also include additional youth protection considerations as well.

Campsite Security:

Ensuring the security of the campsite is critical for the well-being of participants. Adequate lighting, secure sleeping arrangements, and surveillance measures should be in place. Event organizers should collaborate with local law enforcement to address any security concerns in the surrounding area. When is the last time your camper security plan was updated for your specific short-term camp location? This would be a great project for your local council enterprise risk management committee. Visit NCAP standard AO-804 for details on camper security.

Aquatics Safety:

If the camp involves water activities, event organizers must strictly adhere to Scouting America aquatics guidelines. Ensuring proper supervision, life jacket usage, and emergency response plans for water-related incidents are essential components of a safe short-term camp. The 2024 NCAP standards and the Guide to Safe Scouting “Safe Swim Defense and “Safety Afloat” policies will help you plan for aquatics activities at your short-term camp.

Fire Safety:

Camps often involve campfires, cooking, and other fire-related activities. Compliance with Scouting America fire safety guidelines, including supervision during cooking, and appropriate fire extinguishing equipment, is crucial to prevent accidents. Review NCAP standards FA-703,705,706 as you plan your short-term camp.

Weather Preparedness:

Unpredictable weather conditions pose a significant threat to camp safety. Monitoring weather forecasts, having an emergency shelter plan, and educating staff and participants about weather-related risks are essential components of safety planning. NCAP standard AO-805 helps each of us prepare for all types of emergencies, including weather. These emergencies may vary based on the time of year you are hosting your short-term camp.

Communication Protocols:

Establishing effective communication channels within the camp is vital. Whether through two-way radios, designated meeting points, or other means, clear communication ensures a rapid response to emergencies and facilitates coordination among staff members. NCAP standard AO-807 has details on how you can be prepared to communicate effectively. 

Emergency Evacuation Plan:

Every camp must have a well-defined emergency evacuation plan. This plan should account for various scenarios, including natural disasters or medical emergencies. Regular drills should be conducted to familiarize staff and participants with evacuation procedures. A full list of emergencies you must have a plan for are included in NCAP standard AO-805. This list should also be reviewed by your local council enterprise risk management committee to determine if any other plans should be developed for your specific event and location.

 

Organizing a short-term camp under the standards set forth in the National Camp Accreditation Program requires a comprehensive approach to safety planning. Each short-term camp must have a currently certified Short-term camp administrator as well. By addressing risk factors, prioritizing staff training, and implementing robust safety protocols, event organizers can create an environment where participants can enjoy enriching experiences while minimizing potential hazards. Ultimately, the goal is to uphold the aims of Scouting America while emphasizing the safety of all involved in the camping experience. It’s a new year so be sure you use the newest standards – 2024. These standards and other critical resources are available online at www.scouting.org/ncap

 

Additional resources:
National Camp Accreditation Program – 2024 Standards

Guide to Safe Scouting
Standards at a Glance (Short-term Camp)
Scouting.org Short-term Camp webpage

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Bray Barnes

Director, Global Security Innovative
Strategies

Bray Barnes is a recipient of the Distinguished Eagle Scout Award, Silver
Beaver, Silver Antelope, Silver Buffalo, and Learning for Life Distinguished
Service Award. He received the Messengers of Peace Hero award from
the royal family of the Kingdom of Saudi Arabia, and he’s a life member of
the 101st Airborne Association and Vietnam Veterans Association. Barnes
serves as a senior fellow for the Global Federation of Competitiveness
Councils, a nonpartisan network of corporate CEOs, university presidents, and
national laboratory directors. He has also served as a senior executive for the
U.S. Department of Homeland Security, leading the first-responder program
and has two U.S. presidential appointments

David Alexander

Managing Member Calje

David Alexander is a Baden-Powell Fellow, Summit Bechtel Reserve philanthropist, and recipient of the Silver Buffalo and Distinguished Eagle Scout Award. He is the founder of Caljet, one of the largest independent motor fuels terminals in the U.S. He has served the Arizona Petroleum Marketers Association, Teen Lifeline, and American Heart Association. A triathlete who has completed hundreds of races, Alexander has also mentored the women’s triathlon team at Arizona State University.

Glenn Adams

President, CEO & Managing Director
Stonetex Oil Corp.

Glenn Adams is a recipient of the Silver Beaver, Silver Antelope, Silver Buffalo, and Distinguished Eagle Scout Award. He is the former president of the National Eagle Scout Association and established the Glenn A. and Melinda W. Adams National Eagle Scout Service Project of the Year Award. He has more than 40 years of experience in the oil, gas, and energy fields, including serving as a president, owner, and CEO. Adams has also received multiple service awards from the Texas Alliance of Energy Producers.