Senior Registration Coordinator

Position: Senior Registration Coordinator
Compensation: Non-Exempt Position
Team: Outdoor Adventures
Position location: Irving, TX 75038

Job Overview:
Provides direct service to members/customers related to registration for educational programs, events, or conferences.  Answers inquiries, prepares correspondence, and registers members/customers.  Tracks and maintains records and databases.  Evaluates and makes recommendations on processes and/or systems to improve efficiencies.

Primary Responsibilities:

  • Administers the registration process for programs, conferences, or events. Provides customer support to ensure that policies are followed.  Performs all functions to support members with registration forms.
  • Answers questions, handles escalated registration issues, and performs data audits.
  • Schedules and oversees the work of others.
  • Maintains databases, files, and correspondence.
  • Participates in special projects and assignments.

Qualifications/ Experience:

  • Associates degree from an accredited college or university is preferred, but not required.
  • Minimum of 5 years relative experience.
  • Advanced knowledge of current Microsoft Office products.
  • Demonstrated ability to be self-motivated and work with minimum supervision, and show assertiveness, diplomacy, and excellent customer service.
  • Proven ability in maintaining confidentiality and managing a high-volume registration database are essential. 

*Travel will be required leading up to an event and during the event*

Compensation:
The National Council, Boy Scouts of America is an equal opportunity employer. In addition to offering a competitive annual salary range; the BSA offers benefits to include major medical, prescription coverage, dental, vision, life-insurance, short and long-term disability, accidental death, and a defined benefit retirement plan. We also offer a generous PTO and 11 holiday observances.

How to apply:
Qualified candidates must email a resume and cover letter to: Resume.Staff@scouting.orgThe subject line of the email should state Senior Registration Coordinator (Internal candidates should also include the word Internal in the subject line and must submit a resume no later than Friday, August 23, 2019).