Communications Manager

Position: Communications Manager
Compensation: Exempt Level position
Department: Marketing & Communications
Position location: Irving, TX 75038

Job Overview:
Assesses highly complex situations and develops internal and external communication strategies and content in response. Represents, protects, and promotes the reputation of BSA and assists in planning and executing public relations and communications activities. Maintains positive connections with the public, volunteers, parents, and media.

Primary Responsibilities:

  • Acts as the subject matter expert and point of contact for media relations on behalf of the organization and provides valuable insight on media relationships by assessing complex situations and developing internal and external communication strategies and content in response. Creates reactive messaging in support of most frequent organizational needs.
  • Develops response communications to help colleagues navigate crisis communications with various audiences, including volunteers, parents and media. Partners with cross-functional colleagues to inform strategies and content for real-time development of communications and responses. Assists in creating and distributing public communications (e.g., media releases, speeches, newsletters, social media communication, etc.).
  • Works directly with media on behalf of national and local councils. Provides valuable insight on media relationships.
  • Provides crisis management guidance and advice to BSA leaders and colleagues to help them respond in crisis situations and unplanned events. Leads the organization in navigating communication challenges with various audiences, including volunteers, parents, and media.


  • Bachelor’s Degree from an accredited college or university is required.
  • Excellent written and verbal communication skills is required.
  • 8+ years of communications experience required.
  • 3+ years of experience in issues related to management and/or crisis communications required.
  • Requires being on call during off hours including evenings, holidays and weekends.

The National Council, Boy Scouts of America is an equal opportunity employer. In addition to offering a competitive annual salary; the BSA offers benefits to include major medical, prescription coverage, dental, vision, life-insurance, short and long-term disability, accidental death, and a defined benefit retirement plan. We also offer a generous PTO policy and 11 holiday observances.

How to apply:
Qualified candidates must email a resume and cover letter to: The subject line of the email should include the words, Communications Manager.