2012 National Annual Meeting - Commissioner Role in JTE and Voice of the Scout
2012 National Annual Meeting - Taking Action with the Voice of the Scout
Council - Presentation VOS Orientation
Council - Presentation on VOS, 10-Minute Board Overview
Council - Presentation VOS Phase 1 on Listening
Council - VOS Listening Dashboard
Council - Using the Data - Dashboard and Reports
Council - Using the Data - Taking Action
Voice of the Scout Orientation Video
Council- Video Short: Responding to Experience Recovery Requests (Staff use)
Council- Video Short: The Importance of VOS for Units (Unit Distribution)
Spring 2012 Voice of the Scout Findings Webinar Spring 2012 Voice of the Scout Findings Webinar
Basics Overview - The Net Promoter Score
From the Top - Net Promoter Score Leadership
Systemize your Net Promoter Score Program
Customer Engagement Required - Net Promoter Score